Contact us

Please select from one of the options below.

General Enquiries

For general enquiries please call 01656 862 621

 

Customer Support Centre

Email:   CustomerSupportCentre@rockwool.co.uk

Telephone:   01656 868400

 

Contact details for the Systems and Solutions team which supports ROCKWOOL refurbishment and regeneration activity (including external wall insulation)

Email: Systems.Solutions@rockwool.co.uk

Telephone: 01656 868445

 

Customer Support Centre opening hours – Monday to Thursday 8am to 5pm, Friday 8am to 4pm.

 

Recycling

To make a booking to drop off recyclate, or for questions regarding our recycling programme, please contact our Customer Support Centre on 01656 868621 or email recycling@rockwool.co.uk

 

Media requests

For media enquiries about our products or organisation, please contact the media team at our Hammersmith office media@rockwool.co.uk

 

Jobseekers and work experience

For questions regarding recruitment and work experience placements at ROCKWOOL, please contact our HR team during office hours.

recruitment@rockwool.co.uk

Technical support

For expert advice on selecting or installing ROCKWOOL products, please contact the Technical Solutions team.
technical.solutions@rockwool.co.uk

Our experts can advise you on all of the following:

  • U-value calculations
  • Condensation risk
  • Rain noise
  • Installation
  • Acoustic performance
  • Passive fire protection
  • Meeting building regulations
  • Sustainable housing
  • Industrial applications
  • Marine and offshore applications