Contact us

Please select from one of the options below.

General Enquiries

For general enquiries please call 01656 862 621


Customer Support Centre


Telephone:   01656 868400


Contact details for the Systems and Solutions team which supports ROCKWOOL refurbishment and regeneration activity (including external wall insulation)


Telephone: 01656 868445


Customer Support Centre opening hours – Monday to Thursday 8am to 5pm, Friday 8am to 4pm.



To make a booking to drop off recyclate, or for questions regarding our recycling programme, please contact our Customer Support Centre on 01656 868621 or email


Media requests

For media enquiries about our products or organisation, please contact Wildwood PR on 01293 851115 or email


Jobseekers and work experience

For questions regarding recruitment and work experience placements at ROCKWOOL, please contact our HR team during office hours.

Technical support

For expert advice on selecting or installing ROCKWOOL products, please contact the Technical Solutions team.

Our experts can advise you on all of the following:

  • U-value calculations
  • Condensation risk
  • Rain noise
  • Installation
  • Acoustic performance
  • Passive fire protection
  • Meeting building regulations
  • Sustainable housing
  • Industrial applications
  • Marine and offshore applications