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A brand new Rockwool Price List has been created. The changes in the price list are to reflect our new service levels. All products have been arranged into different categories, which have differing service levels. The product categories are easily identifiable throughout the price list through distinct colour coding. 
 
All orders must be received by Midday in order to conform to the applicable service levels.
 
The minimum order quantity will be 1 pallet of a single product thickness, unless otherwise specified within the price list.  Please note that minimum order quantity does not represent a minimum delivery quantity.
 
A full load consists of 20 pallets of material (1200 x 1200mm pallet); therefore you are now able to order 20 different products as part of your order.



Products in this category will be delivered in 2 working days to England, Wales and the Republic of Ireland.  For Scotland and Northern Ireland the delivery will be 3 working days.
 
For example, if a customer in Birmingham orders by Midday Monday the products will the delivered on Wednesday.


Products in this category will be delivered in 5 working days to England, Wales and the Republic of Ireland.  For Scotland and Northern Ireland the delivery will be 6 days.
 
For example, if a customer in Aberdeen orders by Midday on Monday the products will be delivered on Tuesday of the following week.


These products will not be held in stock and will be made to order.  There is a 4 tonne minimum order of each product.  The delivery lead-time will be 7 working days for England, Wales and the Republic of Ireland.  For Scotland and Northern Ireland the delivery will be 8 working days.
 
For example, if a customer in Cardiff orders by Midday on the Monday the products will be delivered on the Wednesday of the following week


These products are fabricated products and will be delivered within 7-10 working days, dependent on stock availability.  Your Customer Services Representative will be able to give you more details on the delivery date upon placement of your order.
 
 
If your order consists of a mixture of products from different product categories, the order will be delivered to conform to the longest lead-time.


Please note that from June 30th we are working on building our stocks in our warehouse as well as continuing with our day-to-day deliveries of materials.  We cannot guarantee that during this transition period we will be able to meet the delivery propositions as detailed above.  Your Customer Services Representative will be able to give you the exact delivery day when placing the order.
 
We are however confident that from 1st September 2008, we will be able to fully meet the delivery propositions outlined above.

Download handy guide PDFDownload UK Handy guide to Service changes 

Download Irish handy guide in PDFDownload Irish handy guide to service changes
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