Contact us

Contact us

Contact us

If you have any questions about recent purchases, inquiries about status of deliveries, returns, invoices and other order related issues please contact our customer support team using the information below:

Customer support centre opening hours 

Email: customersupportcentre@rockwool.co.uk

Telephone: 01656 868400

Opening Hours: Monday to Thursday 8am to 5pm, Friday 8am to 4pm.

Technical support

Email: technical.solutions@rockwool.co.uk 

Telephone: 01656 868490 

Media requests:

For media enquiries about our products or organisations, please contact:

Wildwood PR: 01293 851115

Email: shereen.russell@wildwoodpr.com

Recycling ROCKWOOL insulation

To make a booking to drop off recyclate, or for questions regarding our recycling programme contact:

Telephone: 01656 868400 

Email: recycling@rockwool.co.uk

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