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Update for Contacting ROCKWOOL Customer Services and Technical Solutions

We are pleased to confirm that our published contact numbers for these functions are now operating normally as follows:

 

Customer Services           01656 868400

Technical Solutions          01656 868490

 

We are still experiencing higher than normal call volumes and so, to ensure the best possible service, we continue to recommend that all contact is made via email in the first instance as follows:

Customer Support: customersupportcentre@rockwool.co.uk

Technical Solutions: technical.solutions@rockwool.co.uk

 

For any price related enquiries you can also contact your local area sales representative, their contact details can be found via our interactive sales map below in the 'Specification and Sales Support' tab.

Or you can refer to our interactive price guides:

At ROCKWOOL UK, we have been manufacturing and stocking products locally for 40 years. Our aim at all times is to give you the best possible customer experience. Below, you will find contact information for our customer support team, technical experts, media contact and sales team.

Speak to our customer support team

To place an order or for a price enquiry please contact our customer support team at:

 

Email: customersupportcentre@rockwool.co.uk

Telephone: 01656 868 400 

Our customer support centre is opening during these times:

 

Monday - 6.30am - 6.30pm

Tuesday - 6.30am - 6.30pm

Wednesday - 6.30am - 6.30pm

Thursday - 6.30am - 6.30pm

Friday - 6.30am - 5.30pm

Speak to one of our technical experts

For all technical product and application queries, please contact our technical solutions team at:

 

Email: technical.solutions@rockwool.co.uk

Telephone: 01656 868 490 

Our technical team are contactable during the following times throughout the week:

 

Monday - 9am - 5pm

Tuesday - 9am - 5pm

Wednesday - 9am - 5pm

Thursday - 9am - 5pm

Friday - 9am - 4pm

PR and Media Requests

For media enquiries about our products or organisation, please contact:

 

Wildwood PR

E-mail: jeff.hayward@wildwoodpr.com

Telephone: 01293 851115 

Speak to one of our specification or sales representatives

Use our NEW interactive sales map below to find out who your regional specification or sales representative is. Simply fill out the form below with your location, job role and the nature of your enquiry and find out who from ROCKWOOL UK can help.