Need support? Get in touch

At ROCKWOOL UK, we have been manufacturing and stocking products locally for 40 years. Our aim at all times is to give you the best possible customer experience. Below, you will find contact information for our customer support team, technical experts and media contact.

Speak to our customer support team

To place an order or for a price enquiry please contact our customer support team at:



Telephone: 01656 868 400 

Our customer support centre is opening during these times:


Monday - 6.30am - 6.30pm

Tuesday - 6.30am - 6.30pm

Wednesday - 6.30am - 6.30pm

Thursday - 6.30am - 6.30pm

Friday - 6.30am - 5.30pm

Speak to one of our technical experts

For all technical product and application queries, please contact our technical solutions team at:



Telephone: 01656 868 490 

Our technical team are contactable during the following times throughout the week:


Monday - 9am - 5pm

Tuesday - 9am - 5pm

Wednesday - 9am - 5pm

Thursday - 9am - 5pm

Friday - 9am - 4pm

Media Requests

For media enquiries about our products or organisation, please contact:


Wildwood PR

Shereen Russell


Telephone: 01293 851115